Refund and Returns Policy

At Nex Digital Solutions, we are committed to providing high-quality digital marketing services to help our clients achieve their goals. However, we understand that certain circumstances may require adjustments or cancellations. Please review our refund policy below to understand how we handle such cases.

1. Service Fees and Refunds Due to the nature of our services, which require time, effort, and resources, we generally do not offer refunds for completed services. However, if a client is unsatisfied with the service outcome, we encourage them to reach out to us. We will work to address concerns and find a solution that meets expectations.

2. Deposits and Initial Payments For projects that require upfront deposits or initial payments, these amounts are non-refundable once work has commenced. This policy ensures that our time and resources are adequately compensated.

3. Cancellations Clients may cancel their service agreement prior to the start of any project with a written notice. If the cancellation request is received after work has begun, a prorated fee may be charged based on the work completed up to the cancellation date.

4. No Guarantee of Results Digital marketing results depend on various factors, including market conditions and external variables. While we strive to deliver positive outcomes, Nex Digital Solutions does not guarantee specific results, and refunds will not be issued based on performance outcomes alone.

5. Contact for Refund Requests To discuss a refund request, please contact us at info@nexdigitalsolutions.com or (786) 535-3014. We review each request on a case-by-case basis and aim to address any issues professionally and fairly.